FREQUENTLY ASKED QUESTIONS

Where is the gym located?

9th Floor

Who is allowed to join?

All McDonald’s employees and contractors

 

What are the gym hours?

Monday - Thursday, 5:30AM-8:00PM

Friday, 5:30AM-7PM

 

How do I become a member?

Sign up here electronically or by downloading the Cloud 9 Fitness - McDonald's app. You can download the app through the Google Play or Apple Store.

What is the membership rate?

The membership rate is $35 per month.

What is the agreement?

All agreements are month to month.  

 

How do I pay?

For McDonald’s employees, all fees will be deducted through payroll.  For all contractors, Kinema will need to have a credit card on file. 

How do I cancel?

Please email us at cloud9fitness@kinemafitness.com to request a cancellation form.

 

What is included with my membership?

Access to the fitness center, locker rooms, and group exercise studios. Also included is participation in unlimited group fitness classes, wellness programs, competitions and challenges. All members receive a complimentary fitness consultation with one of our personal trainers.

What is not included in my membership?

After your first fitness consultation session, if you choose to purchase a package of personal training sessions these will be charged per session.  For more information on personal training, please speak with our on-site staff or email us. One on one and team holistic sessions are also charged separately.  Gym laundry and overnight lockers are available for an additional charge. 

  • $10 per month overnight locker  (Currently there is a wait list, please email us to be put on the wait list) 

  • $20 per month for laundry and overnight locker

How do I access the gym?

Once you join, Kinema will activate your building badge card to give you access to the gym.  You will be able to use your smartphone or keytag provided to check into the gym to track usage.   

 

Do I need to bring my own towel?

No, towels are provided.

 

Are day use lockers available?

Yes, day use lockers are available.  At the end of the day, please take all items with you. Overnight lockers are available for an additional charge.

  

Can I workout for just the day?

Yes, day passes are available for $10 per day. You will need to sign a waiver prior to using the facility.

© 2019 Kinema Fitness. All Rights Reserved.

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